Versand
Shipping Policy
Last updated: April 13, 2026
This Shipping Policy applies to all orders placed with DM Pixels, operated by DM Home & Invest AB (Org. no. 559525-6701, VAT: SE559525670101).
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Times
Estimated delivery times:
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Sweden: 2–7 business days
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Europe: 4–10 business days
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International: 7–15 business days
Please note that these are estimates and may vary depending on location and external factors.
3. Shipping Costs
Shipping costs are calculated at checkout and depend on your location and selected shipping method.
We may offer free shipping promotions from time to time.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
It may take 24–48 hours for tracking information to update.
5. Delays
We are not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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High demand periods
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Events beyond our control (force majeure)
6. Customs, Duties & Taxes
For orders outside the EU:
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You may be required to pay customs duties or import taxes
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These charges are the responsibility of the customer
7. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us at info@dmpixels.com within 3 days of delivery.
We will investigate and work with the shipping carrier to resolve the issue.
8. Incorrect Address
It is your responsibility to provide accurate shipping information.
If an order is returned due to an incorrect or incomplete address, you may be responsible for additional shipping costs.
9. Unclaimed Packages
If a package is not collected and returned to us, we reserve the right to charge a handling and return shipping fee.
10. Contact
For any shipping-related questions, contact us at:
DM Home & Invest AB
Org. no.: 559525-6701
VAT: SE559525670101
Linggatan 21
811 32 Sandviken
Sweden
Email: info@dmpixels.com
